BitcoinIsSafe - Antivirus Contact List

Antivirus contact list

On overview of contact possibilities to report false positives to the antivirus vendor.

Antivirus	Online Form	Email
AegisLab	N/A	[email protected]
AhnLab	N/A	[email protected]
ALYac	https://en.estsecurity.com/support/report	N/A
Antity	N/A	[email protected]
Arcabit	N/A	[email protected]
Avast	https://www.avast.com/false-positive-file-form.php	N/A
AVG	https://www.avg.com/en-us/false-positive-file-form	N/A
Avira	https://www.avira.com/en/analysis/submit	[email protected]
BitDefender	https://www.bitdefender.com/submit/	[email protected]
Bkav Pro	N/A	[email protected]
ClamAV	https://www.clamav.net/reports/fp	N/A
ClamXAV	https://www.clamxav.com/support/submit-a-file/	N/A
Comodo	https://www.comodo.com/home/internet-security/submit.php	[email protected]
Cylance	N/A	[email protected]
Cynet	N/A	[email protected]
Cyren	N/A	[email protected]
e-Gambit	https://tehtris.com/en/fp-egambit/	N/A
Emsisoft	https://www.emsisoft.com/en/support/submit	[email protected]
eScan	http://support.mwti.net/support/index.php	[email protected]
ESET-NOD32	N/A	[email protected]
F-Secure	https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample	N/A
FireEye	N/A	[email protected]
Fortinet	https://fortiguard.com/faq/onlinescanner	[email protected]
Gdata	https://su.gdatasoftware.com/en/sample-submission	N/A
GridinSoft	https://anti-malware.gridinsoft.com/false-detect/	[email protected]
Ikarus	N/A	[email protected]
Jiangmin	N/A	[email protected]
K7 Computing	https://www.k7computing.com/us/contact-us	[email protected]
Kaspersky	https://virusdesk.kaspersky.com/	[email protected]
Malwarebytes	https://forums.malwarebytes.com/forum/122-false-positives/	N/A
MAX	N/A	[email protected]
Microsoft	https://www.microsoft.com/en-us/wdsi/filesubmission	N/A
Qihoo-360	https://www.360totalsecurity.com/en/suspicion/false-positive/	N/A
Sangfor Engine Zero	N/A	[email protected]
Sophos ML	https://support.sophos.com/support/s/filesubmission?language=en_US	[email protected]
Symantec	https://symsubmit.symantec.com/	[email protected]
TrendMicro	https://www.trendmicro.com/en_us/about/legal/detection-reevaluation.html	N/A
VBA32 AntiVirus	N/A	[email protected]
ZoneAlarm	https://help.checkpoint.com/	N/A

Email template

A sample email template for reporting false positives by email.

Subject: False Positive Submission

Body:
Dear {AntivirusVendor} Support Team,

I write this email to report a false positive concerning the following software:
{Filename}, {Hash}

The Bitcoin Core Client is falsely detected as malicious.
It does NOT contain a malicious behavior.

It is not possible to mine with this software, since the mining code was removed with the v.0.13.0 a couple years ago:
- https://bitcoin.stackexchange.com/questions/49664/since-which-version-the-mining-functionality-removed-from-wallet
- https://bitcoin.org/en/release/v0.13.0#removal-of-internal-miner

Can you please remove this false positive?

Best regards
{Name}